Public Information Officer (PIO)

Job Description:

Public Information Officer (PIO)

Description

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Full-time position available with the City Manager's Office - City Communications
Location: 414 E 12th St
Salary: $4,711-$7,067 per month

Schedule: Monday-Friday, 8:00 a.m.-4:00 p.m.
Application Deadline: July 15, 2026

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About the City Manager's Office

The City Manager's Office provides executive leadership and operational oversight to ensure efficient, cost-effective delivery of municipal services under the council-manager form of government. The office serves as a strategic advisor to the mayor and City Council, supporting policy development, budget preparation, and organizational direction. Oversees department leadership appointments, enforces municipal laws and ordinances, and coordinates citywide operations and programs. The City Manager works to deliver staff support to the City Council and its committees, including policy analysis and implementation. Manages high-profile, citywide initiatives and special events, ensuring successful coordination across departments and stakeholders.

More about this office

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What You'll Do:

• Developing and executing communications plans aligned with departmental priorities, citywide goals, and communications and engagement team objectives.
• Coordinates and manages internal and external communications to ensure messaging is timely, accurate, consistent, accessible, and aligned with City standards.
• Writes, edits, and publishes content across approved channels.
• Managed media relations for assigned departments by monitoring inquiries, drafting releases and statements, coordinating interviews and events, and preparing briefing materials.
• Supports after-hours and on-call communications by preparing rapid-response messaging, coordinating with leadership and partner agencies, and helping implement emergency public information protocols.
• Incorporates inclusive communication practices, community engagement, and resident input into communications planning and content development.
• Monitors communications performance, media coverage, public sentiment, and related outcomes to evaluate effectiveness and adjust strategies.
• Performs related duties as required.
  

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REQUIRES

• High school graduation and
• seven (7) years' experience in public information, media relations, public affairs, journalism, or strategic communications. OR
• Accredited Bachelor's degree in Communications, Journalism, Public Relations, Marketing, Graphic Design, Public Administration, or English and
• three (3) years' experience in public information, media relations, public affairs, journalism, or strategic
  communications. OR
• Accredited Masters' degree in Communications, Journalism, Public Relations, Marketing, Graphic Design, Public Administration, or English and one (1) years' experience in public
  information, media relations, public affairs, journalism, or strategic communications.
• Ability to pass a background check as prescribed by the City

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Military veterans encouraged to apply

Why You'll Love Working with Us - Core Employee Benefits (Benefits offered to all permanent employees unless otherwise specified)

Comprehensive Health Coverage
Affordable medical, dental, and vision plans with multiple options and low employee contributions.

Generous Paid Time Off
Enjoy vacation, sick leave, and 13 paid holidays-with accruals that grow the longer you're with us.

Secure Retirement Planning
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.

Support for Life's Big Moments
Paid parental and bereavement leave to help you navigate major life events with peace of mind.

Tuition Assistance
Get reimbursed for eligible education expenses-invest in your future while you work.

Income Protection
Short- and long-term disability coverage options to safeguard your earnings.

Life Insurance Provided
City-paid life insurance with the option to add more coverage for extra peace of mind.

Community Volunteer Leave
Take up to 8 hours annually to give back to causes you care about.

Want the Full Picture?
Click here for a complete benefits summary.

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to [email protected] .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

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