Community Worker II

Job Description:

Community Worker II

Description

CAREER DESCRIPTION

COMMUNITY WORKER II

(BEHAVIORAL HEALTH SERVICES)

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

OPEN TO THE PUBLIC
This recruitment will establish an open eligible list that will be used to fill current and future Community Worker II positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.

DEADLINE TO APPLY
This recruitment will be open for a minimum of five (5) business days and will close on Thursday, July 9, 2026 at 11:59 P.M. (PST).

HEALTH CARE AGENCY
The County of Orange, Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Specialized Medical Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community.

BEHAVIORAL HEALTH SERVICES
The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Children and Youth Services, Quality Management Services, Mental Health Services Act Office, Data Analytics and Evaluation, Crisis and Acute Care Services, Substance Use Services, BHS Navigation, and Forensics and Justice Involved. These service areas provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care.

THE PROGRAM
Substance Use Disorder Services (SUD) provides an array of prevention, treatment and recovery support services for youth and adults that include the Alcohol and Drug Education and Prevention Team (ADEPT), community SUD prevention programs, residential Treatment, outpatient treatment, perinatal services, narcotic treatment programs (NTP), Medicated Assistance Treatment (MAT), withdrawal management, Intensive Outpatient Program, recovery residences, and the programmatic oversight of the States Opioid Abatement Funding Plan in Orange County.

THE OPPORTUNITY
The SUD Division has an opening for a Community Worker II (CW II). The CW II will be responsible for providing childcare (not treatment) to minors between the ages of 0-12 years old, conducting drug screens, data entry, and providing administrative support to the program and team. The CW II will also enter test results into the Electronic Health Record (EHR) system, send out notifications using Outlook when positive results are received, and fax results to Social Services.
Services are provided Monday through Friday, with some programs requiring evening hours.

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
While not required, the ideal candidate will possess experience providing support, childcare, and/or services to minors and/or experience working within a behavioral health setting. Bilingual skills, especially in Spanish, are also highly desirable but not required.

In addition, the ideal candidate will also possess extensive knowledge and experience in the following core competencies:

Professional & Technical Expertise | Safety Focus

• Understanding of and navigating through behavioral health issues, stages of children's development and age-appropriate behavior of children
• Facilitating age-appropriate activities when supervising minors
• Ensuring the safety of children who are being supervised
• Identifying signs of suspected child abuse or neglect that may necessitate contacting the Child Abuse Registry
• Observing and analyzing behavior and appropriateness for the situation
• Proficient use of Microsoft Office including Word, Excel and Outlook

Communication | Customer Service

• Communicating effectively both verbally and in writing
• Providing excellent customer service by treating co-workers, clients, and the public with dignity and respect

Adaptability | Self-Management

• Working independently and in a team
• Adapting to new information or unexpected program obstacles
• Working effectively in a changing environment, and adjusting as needed

MINIMUM QUALIFICATIONS
Please click here for the minimum qualifications for the Community Worker II.

PHYSICAL & MENTAL REQUIREMENTS AND WORINGING & ENVIRONMENTAL CONDITIONS
Physical Requirements: Vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and to write. The ability to lift up to 20 lbs.

Mental Requirements: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.

Environmental & Working Conditions: The ability to work in the field and interact with the public, other County employees, including supervisors and managers, staff and management in other governmental and regulatory agencies, and service providers in a variety of situations which may be emotional, stressful and/or difficult; Ability to work with very young infants and knowing how to comfort and sooth sometimes fussy and crying babies.

RECRUITMENT PROCESS

Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.

Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of the job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.

Online Assessments (Weighted 100%)
Applicants who meet desirable qualifications will be invited to participate in one or more job related assessments. Only the most qualified candidates will be placed on the eligible list

Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

ADDITIONAL INFORMATION

REASONABLE ACCOMMODATION
The County of Orange is committed to providing reasonable accommodations to qualified individuals with disabilities. Individuals who require a reasonable accommodation during the application or selection process should notify the recruiter listed on the job posting as soon as possible. Documentation supporting the accommodation request may be required.

EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.

FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, contact Laura Katsis at (714) 834-6724 or [email protected].

EEO INFORMATION

Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.

Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information

Click here for information about benefits offered to County of Orange employees.

Closing Date/Time: 7/9/2026 11:59 PM Pacific

Salary:

$46,134.40 - $48,276.80 Annually