Summary
Case Management SpecialistThe primary responsibility for this position is to provide comprehensive and complex case management for justice-involved program participants by coordinating services that include evidence-based opioid use disorder treatment, substance use disorder treatment, and mental health treatment linkage to care, such as transportation, employment, and housing assistance. Assesses candidates to determine eligibility and completion of intake interviews on new participants, advocates for necessary services, attends court sessions, facilitates pre-court staff meetings, and works closely with multi-disciplinary team to assist with decision-making.ResponsibilitiesMaintain a caseload of at least 35 active participants and provide ongoing case management with discussion of participant progress, concerns, problem-solving, and crisis intervention. Assess and interview individuals referred to determine program eligibility. Coordinate weekly drug testing with treatment provider (as needed). Monitor treatment attendance, recovery support meeting attendance, schedule random drug testing, and functions as a member of a multidisciplinary team. Present participant concerns and successes before a presiding judge during court hearings. Maintain participant records, document progress notes, and refer participants for additional assistance as needed. Other duties include working in partnership with key agencies including contracted treatment providers, Alamance County Detention Staff, the District Attorney's Office, District Court Judge's Office, the Public Defender's Office, and other various community partnerships. Participate in:Opioid Settlement Monthly Meetings with Alamance County Health DepartmentJail Mental Health TeamPre-Trial team meetingsOther committees or councils as recommended by the immediate supervisorQualificationsBachelor's degree in social work from an appropriately accredited institution; bachelor's degree in a human services field from an appropriately accredited institution and one year of directly related experience; bachelor's degree from an appropriately accredited institution and two years directly related experience; or an equivalent combination of education and experience.Skills & AbilitiesConsiderable knowledge of social work principles, techniques, and practices and their application to individual casework group work and community problems.Knowledge of the psychosocial, socioeconomic and behavioral problems and their treatment.Knowledge of governmental and private organizations and community resources. Knowledge of laws, regulations and policies which govern the program.General knowledge of medical terminology, disease processes and their treatment are required in certain programs or settings.Skill in establishing rapport with a client and applying techniques of assessing psychosocial. behavioral, and psychological aspects of client's problem.Ability to establish and maintain effective working relationships with administrative superiors' members of case load and their families, and with civics medical, social and religious organizations.Ability to train or instruct lower-level social workers, students, or interns.Ability to express ideas clearly and concisely and to plan and execute work.Knowledge of the criminal justice systemKnowledge of the drug treatment court model and best practicesKnowledge of Opioid Use Disorder, Mental Health, and substance use disordersAbility to communicate oral and written information to individuals or groups in an effective wayCapable of dealing with individuals in difficult and complex situations to achieve a resolutionAbility to work well with a teamDetail-oriented with problem-solving skillsUnderstand core elements of case management including assessment, planning, service implementation and monitoringPhysical Demands: Stand F, Walk F, Sit F, Manually Manipulate O, Reach Outward O, Reach Above Shoulder O, Climb O, Crawl N, Squat or Kneel O, Bend O Lift/Carry 10 lbs or less O, 11-20 lbs. O, 21-50 lbs. O, 51-100 lbs. O, Over 100 lbs. N Push/Pull 12 lbs or less O, 13-25 lbs. O, 26-40 lbs. O, 41-100 lbs. O Other Physical Requirements Vision (Near, Distance, Peripheral) While performing the duties of this job, the employee is regularly required to sit ad use hands to use general office equipment.BenefitsHealth Insurance - Full-time employees are eligible for medical/health (Cigna Insurance) benefits upon the 1st of the month following 30 days of employment. Alamance County Government currently offers three plans of medical/pharmacy benefit options including 2 Standard PPO plans and a High-Deductible Health Plan with HSA. Dental Benefit - Alamance County offers one dental insurance (Delta Dental) plan for FT employees at no cost. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Vision Insurance - A voluntary vision program (Superior Vision) is available to FT employees. The current PPO style plan allows employees to seek treatment and hardware from any vision care provider of their choice. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event. Voluntary Benefits: Alamance County Government provides a variety of voluntary health related benefits (Voya) to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance and more. Life Insurance – Basic term life insurance is the amount of one times the annual salary (no greater than $70,000) is provided for all FT employees. Additional coverage is available for purchase through payroll deductions for employee and eligible dependents. Retirement Benefits - Membership in the NC Local Government Employees Retirement System (NCLGERS) is a requirement for all full-time and regular part-time employees (working more than 1,000 hours annually). Employees contribute six percent (6%) of their annual compensation before it is taxed. Time Off Accruals: Vacation Time – Annual Leave is accrued based on years of service. Employees can accrue from 10-25 days per year. Sick Time – All County full time employees earn 12 days of sick leave per year. County Observed Holidays – Alamance County will observe the State of North Carolina Holiday Schedule. Wellness Benefits & Programming: Employee Assistance Program: There are times when everyone needs a little help or advice. The confidential Employee Assistance Program (EAP) through a local provider can help you with things like stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling and dependent care resources. Best of all it's free for County employees and available for your household to utilize. Utilization of the EAP is completely confidential and participation isn't recorded. Help is available 24/7/365 by telephone. Alamance County Employee Health Center: Available to employees and spouses who are covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Retired employees under age 65 are also eligible to use the health center. Depending on insurance coverage elected, care at the clinic ranges from free to a fair market value cost. Services Available: Treatment of injuries or illnesses such as flu, sinus Infection, pink eye, sprains, strains or fever. Monitor chronic conditions (Diabetes, Hypertension, Hyperlipidemia, Health Disease, Asthma, etc...) Assistance with finding a Primary Care Provider Health Education and Counseling Triage and referrals to specialists when appropriate. Alamance County provides a variety of additional benefits including bereavement pay, Paid Parental Leave, Wellness Leave to focus on work-life balance initiatives, Volunteer Time Off (paid time) opportunities to be a part of the Alamance Community, to opportunities for professional certification pay. Employee Fitness Center: Alamance County encourages all employees to maintain a healthy lifestyle both at home and at work. In support of this philosophy an Employee Fitness Center is available for all County employees to use at their convenience during non-work hours and is open 6:00 AM to 9:00 PM Monday-Sunday. This center includes weight training equipment, cardio equipment, a small aerobics room along with restrooms, changing room and lockers.
Job Description
Case Management SpecialistThe primary responsibility for this position is to provide comprehensive and complex case management for justice-involved program participants by coordinating services that include evidence-based opioid use disorder treatment, substance use disorder treatment, and mental health treatment linkage to care, such as transportation, employment, and housing assistance. Assesses candidates to determine eligibility and completion of intake interviews on new participants, advocates for necessary services, attends court sessions, facilitates pre-court staff meetings, and works closely with multi-disciplinary team to assist with decision-making.ResponsibilitiesMaintain a caseload of at least 35 active participants and provide ongoing case management with discussion of participant progress, concerns, problem-solving, and crisis intervention. Assess and interview individuals referred to determine program eligibility. Coordinate weekly drug testing with treatment provider (as needed). Monitor treatment attendance, recovery support meeting attendance, schedule random drug testing, and functions as a member of a multidisciplinary team. Present participant concerns and successes before a presiding judge during court hearings. Maintain participant records, document progress notes, and refer participants for additional assistance as needed. Other duties include working in partnership with key agencies including contracted treatment providers, Alamance County Detention Staff, the District Attorney's Office, District Court Judge's Office, the Public Defender's Office, and other various community partnerships. Participate in:Opioid Settlement Monthly Meetings with Alamance County Health DepartmentJail Mental Health TeamPre-Trial team meetingsOther committees or councils as recommended by the immediate supervisorQualificationsBachelor's degree in social work from an appropriately accredited institution; bachelor's degree in a human services field from an appropriately accredited institution and one year of directly related experience; bachelor's degree from an appropriately accredited institution and two years directly related experience; or an equivalent combination of education and experience.Skills & AbilitiesConsiderable knowledge of social work principles, techniques, and practices and their application to individual casework group work and community problems.Knowledge of the psychosocial, socioeconomic and behavioral problems and their treatment.Knowledge of governmental and private organizations and community resources. Knowledge of laws, regulations and policies which govern the program.General knowledge of medical terminology, disease processes and their treatment are required in certain programs or settings.Skill in establishing rapport with a client and applying techniques of assessing psychosocial. behavioral, and psychological aspects of client's problem.Ability to establish and maintain effective working relationships with administrative superiors' members of case load and their families, and with civics medical, social and religious organizations.Ability to train or instruct lower-level social workers, students, or interns.Ability to express ideas clearly and concisely and to plan and execute work.Knowledge of the criminal justice systemKnowledge of the drug treatment court model and best practicesKnowledge of Opioid Use Disorder, Mental Health, and substance use disordersAbility to communicate oral and written information to individuals or groups in an effective wayCapable of dealing with individuals in difficult and complex situations to achieve a resolutionAbility to work well with a teamDetail-oriented with problem-solving skillsUnderstand core elements of case management including assessment, planning, service implementation and monitoringPhysical Demands: Stand F, Walk F, Sit F, Manually Manipulate O, Reach Outward O, Reach Above Shoulder O, Climb O, Crawl N, Squat or Kneel O, Bend O Lift/Carry 10 lbs or less O, 11-20 lbs. O, 21-50 lbs. O, 51-100 lbs. O, Over 100 lbs. N Push/Pull 12 lbs or less O, 13-25 lbs. O, 26-40 lbs. O, 41-100 lbs. O Other Physical Requirements Vision (Near, Distance, Peripheral) While performing the duties of this job, the employee is regularly required to sit ad use hands to use general office equipment.BenefitsHealth Insurance - Full-time employees are eligible for medical/health (Cigna Insurance) benefits upon the 1st of the month following 30 days of employment. Alamance County Government currently offers three plans of medical/pharmacy benefit options including 2 Standard PPO plans and a High-Deductible Health Plan with HSA. Dental Benefit - Alamance County offers one dental insurance (Delta Dental) plan for FT employees at no cost. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Vision Insurance - A voluntary vision program (Superior Vision) is available to FT employees. The current PPO style plan allows employees to seek treatment and hardware from any vision care provider of their choice. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event. Voluntary Benefits: Alamance County Government provides a variety of voluntary health related benefits (Voya) to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance and more. Life Insurance – Basic term life insurance is the amount of one times the annual salary (no greater than $70,000) is provided for all FT employees. Additional coverage is available for purchase through payroll deductions for employee and eligible dependents. Retirement Benefits - Membership in the NC Local Government Employees Retirement System (NCLGERS) is a requirement for all full-time and regular part-time employees (working more than 1,000 hours annually). Employees contribute six percent (6%) of their annual compensation before it is taxed. Time Off Accruals: Vacation Time – Annual Leave is accrued based on years of service. Employees can accrue from 10-25 days per year. Sick Time – All County full time employees earn 12 days of sick leave per year. County Observed Holidays – Alamance County will observe the State of North Carolina Holiday Schedule. Wellness Benefits & Programming: Employee Assistance Program: There are times when everyone needs a little help or advice. The confidential Employee Assistance Program (EAP) through a local provider can help you with things like stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling and dependent care resources. Best of all it's free for County employees and available for your household to utilize. Utilization of the EAP is completely confidential and participation isn't recorded. Help is available 24/7/365 by telephone. Alamance County Employee Health Center: Available to employees and spouses who are covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Retired employees under age 65 are also eligible to use the health center. Depending on insurance coverage elected, care at the clinic ranges from free to a fair market value cost. Services Available: Treatment of injuries or illnesses such as flu, sinus Infection, pink eye, sprains, strains or fever. Monitor chronic conditions (Diabetes, Hypertension, Hyperlipidemia, Health Disease, Asthma, etc...) Assistance with finding a Primary Care Provider Health Education and Counseling Triage and referrals to specialists when appropriate. Alamance County provides a variety of additional benefits including bereavement pay, Paid Parental Leave, Wellness Leave to focus on work-life balance initiatives, Volunteer Time Off (paid time) opportunities to be a part of the Alamance Community, to opportunities for professional certification pay. Employee Fitness Center: Alamance County encourages all employees to maintain a healthy lifestyle both at home and at work. In support of this philosophy an Employee Fitness Center is available for all County employees to use at their convenience during non-work hours and is open 6:00 AM to 9:00 PM Monday-Sunday. This center includes weight training equipment, cardio equipment, a small aerobics room along with restrooms, changing room and lockers.
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