Court Support Specialist

Summary

Job Title

Court Support Specialist

Job Description

The duties of the position include but are not limited to: providing customer service to the public via phone, email, and live chat, and in-person; managing case-related records/files and closing cases in the court's electronic case management system; cashiering and receipting; facilitating the court's case-screening process by submitting case materials to judges and docketing related information; applying the court's attorney-admission requirements and processing attorney-admission applications; processing electronic-filing registrations; providing administrative support for the court's attorney-discipline processes; live-streaming oral argument sessions; proofreading orders; and supporting the court's mailroom and opinion-processing operations. Particularly important aspects of this position are facilitating the court's multi-step case screening process, live-streaming the court's oral arguments, providing support for the court's mailroom and opinion processing operations, and working collaboratively with teammates to document and update procedures. These duties require strong data processing skills, an aptitude for technology, well-honed attention to detail, and a commitment to working in a team environment. Court Support Specialists have substantial contact with the public, chambers, and other court personnel; a strong customer-service orientation, excellent communication skills, and professionalism are imperative. The Court Support Specialist may assist in managing the courtroom during oral argument proceedings. Lifting records and boxes and maintaining files requires moderate physical activity on a routine basis.

Job Description

Job Title

Court Support Specialist

Job Description

The duties of the position include but are not limited to: providing customer service to the public via phone, email, and live chat, and in-person; managing case-related records/files and closing cases in the court's electronic case management system; cashiering and receipting; facilitating the court's case-screening process by submitting case materials to judges and docketing related information; applying the court's attorney-admission requirements and processing attorney-admission applications; processing electronic-filing registrations; providing administrative support for the court's attorney-discipline processes; live-streaming oral argument sessions; proofreading orders; and supporting the court's mailroom and opinion-processing operations. Particularly important aspects of this position are facilitating the court's multi-step case screening process, live-streaming the court's oral arguments, providing support for the court's mailroom and opinion processing operations, and working collaboratively with teammates to document and update procedures. These duties require strong data processing skills, an aptitude for technology, well-honed attention to detail, and a commitment to working in a team environment. Court Support Specialists have substantial contact with the public, chambers, and other court personnel; a strong customer-service orientation, excellent communication skills, and professionalism are imperative. The Court Support Specialist may assist in managing the courtroom during oral argument proceedings. Lifting records and boxes and maintaining files requires moderate physical activity on a routine basis.