EXECUTIVE OFFICE ASSISTANT - IAH

Job Description

POSITION OVERVIEW

Applications will be accepted from: All Persons Interested
Division/ Section: George Bush Intercontinental Airport / Terminal Operations
Workdays & Hours: Monday - Friday 8:00 am - 5:00 pm* (*Subject to change)

PURPOSE OF DIVISION
The Operations Division is responsible for the Airport Operations Centers (AOC), Airside and Terminal operations, Security, Airport badging offices, Safety, and Emergency Management at George Bush Intercontinental. The team works around the clock ensuring a safe, secure, and efficient customer experience from the roadway to the runway. The Operations Division is also the liaison to key stakeholders such as the Transportation Security Administration (TSA), Houston Fire Department (HFD), Houston Police Department (HPD), Federal Aviation Administration (FAA) and other agencies ensuring the highest level of safety and security for our customers.

PURPOSE OF THE POSITION
The Terminal Operations section includes approximately 300 employees under Security Operations, Traffic Operations, and Operational Response. The purpose of the Executive Office Assistant for Terminal Operations is to assist these business units and their managers in drafting reports and other correspondence utilizing Houston Airport System technology and tools as requested by the Assistance Director of Terminal. The Executive Office Assistant will also be responsible for overseeing the entire department’s payroll and implementing necessary corrections before timecards are closed for payroll processing.
"Candidates must be able to obtain all security required badge access including Custom Border Patrol access within 6 months from the hire date."
The responsibilities of this position include, but are not limited to:

• Answer and screen telephone calls, take messages, and respond to routine inquiries. Receive and announce visitors and direct inquiries appropriately.
• Open, sort, and distribute mail; prepare outgoing correspondence using standard formats; send faxes, packages, and mail.
• Prepare, edit, and proofread correspondence, reports, forms, and documents. Compose routine correspondence for supervisor’s approval.
• Maintain calendars by scheduling meetings and appointments; arrange travel and prepare expense reports.
• Gather and prepare materials for meetings and presentations; coordinate meeting logistics including location, notices, agendas, and equipment setup; may prepare meeting minutes.
• Maintain organized filing systems for correspondence, reports, budget information, personnel records, and other departmental documents.
• Procure office supplies and services, including equipment maintenance and repairs.
• Assist with operational projects and special assignments based on goals and instructions from leadership.
• May prepare time and attendance records for management approval.

WORKING CONDITIONS
The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS:
Requires a high school diploma or a GED.

CERTIFICATION:
May be required to pass a City administered typing test with a typing speed of 70 words per minute with no more than 7 errors.

EXPERIENCE REQUIREMENTS:
Three years of clerical or administrative support experience are required.

A Bachelor’s degree may substitute for the experience requirement; an Associate’s degree may substitute for two years of the experience requirement.

LICENSE REQUIREMENTS:
None

PREFERENCES

Preference will be given to applicants with experience providing administrative and operational support. Knowledge of airport operations, international passenger processing procedures, and coordination with federal agencies such as CBP and Airport stakeholder is highly desirable. Experience maintaining organized documentation, managing data entry, and supporting office operations including scheduling, records management, and report preparation is preferred.

Intermediate proficiency in Microsoft Office (Word, Excel, Outlook) and experience with administrative databases or record management systems is preferred. Strong organizational, communication, and teamwork skills, along with attention to detail and the ability to manage multiple priorities, are highly valued.
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED
The selection process will involve application review and/or interview. Department may administer skills assessment test.

SAFETY IMPACT POSITION - NO
NO - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

PAY GRADE - 15

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1858). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1858). (TTY 7-1-1)

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM .

EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 13 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 9/28/2026 11:59 PM Central