Ambulatory Care Clinic Coordinator

Job Description:

Ambulatory Care Clinic Coordinator

Description

The Position

The Board of Supervisors have authorized the following future salary increases:

5% on July 1, 2025

Why Join Contra Costa Health?
The Contra Costa Health Department is offering an excellent employment opportunity for qualified individuals interested in the Ambulatory Care Coordinator position. This position supports the environment of care, environmental health and interfaces with environmental services. There is currently one (1) vacancy at the Concord Health Clinic located in Concord, CA. You will be required to occasionally travel to other locations within Contra Costa County.

The Ambulatory Care Clinic Coordinator plans, manages and coordinates the day-to-day administrative support activities at the assigned Health Center. They are also responsible for overseeing employee and facility safety, and equipment maintenance; and performs related work as required.

Contra Costa Health provides quality outpatient health care services to our community, especially to vulnerable populations.

Our nine ambulatory care health centers offer a variety of patient-centered medical services to people with Medi-Cal and Contra Costa Health Plan members in convenient locations across the county. Services include:

• Primary Care for People of All Ages
• Geriatrics Care
• Immunizations
• Prenatal Care & Gynecology
• Gender Clinic for Transgender & Non-Binary People
• Laboratory Services

We are looking for someone who:

• Has direct experience coordinating general administrative support activities in a healthcare setting
• Can learn quickly and adapt easily
• Is well organized and self-directed
• Has strong verbal and written communication skills
• Can interact with internal and external customers politely and professionally

What you will typically be responsible for:

• Coordinating essential clerical activities at the various County health clinics
• Collaborating with Risk Management
• Working with security to identify safety risks for the clinic
• Ensuring mandatory trainings on fire drills, environment of care and OSHA regulations are completed by staff
• Coordinating with Public Works to ensure the completion of projects, building repairs, and all work orders
• Collaborating with outside vendors to manage clinical equipment repairs
• Understanding clinics cleaning specifications and how they interconnect with the Contra Costa Regional Medical Center procedures

A few reasons you might love this job:

• You will work with a supportive and collaborative team
• Your work will have a direct impact on the surrounding community
• You will be challenged daily

A few challenges you might face in this job:

• You may need to multi-task and complete time-sensitive work within short time frames
• You may need to closely manage work orders until they are completed

Competencies Required:

• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Business Process Analysis: Defining, assessing, and improving operational processes and workflow
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes
• Leading Cross-Divisional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions and teams
• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
• Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization
• Mechanical Insight: Comprehending how mechanical, electrical, and structural systems operate and interact
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Thinking & Acting Systematically: Formulating objectives and priorities, and implementing plans consistent with the long-term interests of the organization in a global environment

To read the complete job description, please visit the website: https://www.cccounty.us/hr .

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

Education: Possession of a high school diploma or G.E.D. equivalency, or high school proficiency certificate.

Experience: Four (4) years of full-time experience performing administrative support duties in an acute care hospital, outpatient clinic, health services agency, or mental health program, at least two (2) years of which were in a supervisory capacity.

Substitution: Possession of a Bachelor degree from an accredited college or university with a major in Health Care Administration, Public Health Administration, Business Administration or Public Administration may be substituted for one (1) year of full-time administrative support experience.

Selection Process

Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.Virtual Oral Interview: Candidates who possess the minimum qualifications will be invited to participate in an online video assessment. The assessment will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to: Building & Maintaining Relationships, Delivering Results, Involving Others (Engaging Teams), Professional Integrity & Ethics, and Thinking & Acting Systematically. (Weighted 100%).
Tentative Exam Dates

Online Oral Interview: April 29 - May 4, 2025

The virtual oral interview will be administered remotely using a computer or mobile device such as a tablet or smartphone. You will need access to a reliable internet connection to take the assessment, as well as a computer or mobile device with a camera.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 4/20/2025 11:59 PM Pacific

Salary:

$81,167.04 - $98,659.07 Annually