Police Intake Specialist

Job Description:

Police Intake Specialist

Description

Job Summary
Performs a wide variety of administrative and clerical responsibilities in the operation of the Intake area of the Bryan Police Department. Responsible for the efficient response to non-emergency calls occurring 24 hours per day, 7 days per week and receiving, processing, relaying, and accurately documenting criminal justice information within multiple internal systems as well as various state and national systems accessed by law enforcement personnel nationwide related to TCIC / NCIC / CJIS .

This position requires the skilled operation of a computer and the ability to handle a wide variety of complex and confidential data requiring analysis and attention to detail.
Essential Job Functions

• Receives incoming non-emergency calls from the general public and routes calls appropriately.
• Provides information to the public regarding police-related matters either by multi-line phone or in person.
• Completes offense, supplementary, and incident reports.
• Monitors and maintains municipal warrants; provides information to requesting agencies.
• Operates records terminal for entry and retrieval of police information.
• Operates Computer Aided Dispatch system to obtain case numbers for reports, logs repossessed vehicles, and obtains various information.
• Determines the nature of the incident (criminal or civil) to determine the appropriate report and contact person.
• Monitors secured areas of the building.
• Monitors surveillance cameras, radio transmissions, teletype, and fax machines.
• Inputs information into TCIC / NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS / NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunication System) databases; responds to inquiries.
• Maintains various logs such as stolen property, recovered property, etc.
• Performs related duties as required.
• Responds regularly and promptly to work.

Minimum Qualifications

• High School Diploma or GED , plus some additional training and/or course work in business, public/office administration and/or a public safety related field.
• At least two (2) years of experience in a public safety related field and/or experience performing administrative, clerical, call center, accounting, finance, or similar office support responsibilities.

Equivalent combinations of education, experience, certification, and training may be considered.

Licenses, Certifications & Special Requirements

• Must not have any criminal conviction above the grade of a Class B misdemeanor or any Class B misdemeanor within the past 10 years.
• Must clear the selection process which includes completion of a Personal History Statement ( PHS ) Form and passing an interview, background investigation, polygraph, and a drug/alcohol screening.
• TCIC / NCIC Computer Certification and TLETS Certification (Full Access) or the ability to obtain the certifications required within the time frame set by the department once hired.

Salary:

$20.00/hour (or higher depending on experience and/or certification)