Information Systems Manager II

Job Description:

Information Systems Manager II

Description

The Position

Bargaining Unit: Local 21 - Supervisory Management

Why join the Contra Costa County Department of Information Technology?

The Contra Costa County Department of Information Technology (DoIT) is excited to announce a recruitment to fill one (1) Information Systems Manager II vacancy.

The Department of Information Technology supports a wide variety of IT installations throughout the County, including networking services, communications, security, hardware support, enterprise systems, application support services, and application design and development. The department is comprised of five divisions: Communications, Technical Services, Enterprise Systems, Security, and Administration.

The Information Systems Manager II (ISM II) will be working in the Security Division. Under general direction from the Security Information Systems Division Director, the Information System Manager II (ISM II) plans, organizes and manages the daily activities of the Security Team. This position works closely with the Division Director to provide overall division leadership, assisting County customer departments with their Security compliance and investigation of any potential security compromises.

We are looking for someone who is:

• Experienced in supervising and guiding technical teams
• Able to communicate clearly and concisely, both orally and in writing
• Proficient at planning, delegating, prioritizing, and evaluating the work of staff and supervising
• Knowledgeable of various enterprise systems, web applications, cloud, and legacy applications
• Able to analyze business requirements and knowledgeable in the design and implementation of appropriate system solutions
• A problem solver and can analyze information processing problems and recommend solutions
• Committed to developing staff members to reach their full potential

What you will typically be responsible for:

• Providing management with adequate information for the overall department budget to prepare your group budget
• Managing and building a strong team and managing projects
• Planning, organizing the team, managing various systems, and applying change management procedures in rollouts of systems
• Working closely with the applications team and making recommendations for training to help your team provide great results that ensure projects are implemented on time and within budget
• Working with all County departments, their respective IT teams, and key organizational stakeholders, to improve Contra Costa County’s cyber readiness and response capabilities

A few reasons you might love this job:

• You will work with highly skilled peers and team members who are passionate about their work and care about their customers and community
• You will have the opportunity to propose innovative solutions that can be implemented to enhance productivity for the county
• You will have the opportunity to engage with a wide variety of stakeholders to manage large scale projects
• You will operate with a high level of autonomy and responsibility, and have the opportunity to grow
• You will work with a supportive management team

A few challenges you might face in this job:

• Managing Security requirements for multiple enterprise systems and legacy systems
• Being efficient at managing various types of multifunctional staff with emphasis on different technology platforms and knowledge
• County’s limited resources which could cause some delay and impact timelines
• Working with multiple county department’s application security and on projects which may require consensus among stakeholders in a fast-paced environment

Competencies Required:

• Decision Making: Choosing optimal courses of action in a timely manner
  
• Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business
  
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
  
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
  
• Customer Focus: Attending to the needs and expectations of customers
  
• Handling & Resolving Conflict: Managing interpersonally strained situations
  
• Negotiating: Reaching mutually satisfying agreements and compromise
  
• Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
  
• Leadership: Guiding and encouraging others to accomplish a common goal
  
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
  
• Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization
  
• Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives
  

To read the complete job description, please visit the website, www.cccounty.us/hr .

The eligible list established from this recruitment may remain in effect for six (6) months. Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies as well.

Minimum Qualifications

Education : Possession of a bachelor’s degree from an accredited college or university with major course work in computer information systems, business administration, public administration, or closely related field.

Substitution for Education: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years and the completion of an AA degree that includes major course in computer information systems, business administration, public administration, or closely related field.

AND

Experience: Five (5) years of full-time experience performing information systems duties, two (2) years of which must have included supervisory and/or administrative responsibility in an automated information systems area for a medium to large size computer support facility.

Desirable Qualifications:

• Possession of, or willingness to obtain, the Certified Information Systems Security Professional (CISSP) certification
• Additional industry-recognized Information Security certifications
• Experience in information security incident response
• Security Operations Center (SOC) experience
• Graduate-level degree in business, information technology, or information security
• Experience managing or serving as a senior member of a cybersecurity team
• Experience developing and communicating information to executive management regarding cybersecurity issues, strategies, and status

Selection Process

Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date.Virtual Oral Interview: The virtual oral interview will measure candidates' competencies as they relate to the job. Candidates must achieve an average passing score of 70% or higher on each of the oral interview competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to: Decision Making, Building & Maintaining Relationships, Coaching & Developing Others, and Leadership. Tentatively scheduled: July 25 - 30, 2025 (Weighted 100%)Final Selection Interviews: These will be scheduled by the department once the eligible list is established.
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Melissa Moglie at Melissa.Moglie@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 7/17/2025 11:59 PM Pacific

Salary:

$147,648.37 - $179,467.52 Annually