Administrative Assistant for Business Services

Job Description:

Administrative Assistant for Business Services

Description

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

Major Duties

Under general supervision, the Administrative Assistant for Business Services coordinates main office activities by ensuring exceptional front-line customer service, administrative support, and operational excellence. Oversee student staffing, including recruitment, onboarding, training, scheduling, and evaluation. Manage purchasing transactions such as maintaining open purchase orders, processing direct pay invoices, and monthly reconciliation. Review and process housing contract extension requests, working closely with campus partners and stakeholders. Regularly monitor off-campus housing applications, ensuring database accuracy and initiating periodic data clean-up. Provide comprehensive administrative support to Business Services and contribute actively to maintaining accurate web content and departmental communication.

• Acts as front-line representative of Student Housing for students, staff, and visitors via email, phone, or face-to-face.
• Facilitates recruiting, hiring, training, onboarding, and evaluation of 3-6 main office student assistants.
• Creates and maintains open purchase orders, submits chargebacks and requisitions, processes direct pay invoices.
• Reviews contract extension requests to determine eligibility for extension.
• Reviews daily report of Off-Campus Housing Applications and ensures entries are posted timely to the search database.
• Performs other duties as assigned.

*NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/6eeqd2okrcr44cuvswbtp1e6iuiw3z2z

Qualifications

• Equivalent to three (3) years of full-time, general office clerical work that has provided the applicant with the knowledge and abilities listed.
• Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience on a year-for-year basis.
• Bilingual in English and Spanish (spoken and written) is preferred.
• Experience working in a university or academic setting is preferred.

Knowledge, Skills, & Abilities

• Skill in delivering exceptional customer service and support, including effectively responding to inquiries via email, phone, and in-person with sensitivity, compassion, and confidentiality; applying policies and procedures independently to resolve issues creatively and efficiently.
• Ability to evaluate administrative, operational, and procedural tasks, provide clear training, coaching, and feedback, and develop and implement improvements and protocols to enhance front office efficiency and service excellence.
• Knowledge and ability to effectively facilitate the recruitment, hiring, training, onboarding, and performance evaluation processes for student assistants and support staff, ensuring continuous front office coverage and adherence to departmental standards.
• Skill in analyzing staffing needs, maintaining accurate payroll and attendance records, and proactively coordinating daily workflows, schedules, and compliance to enhance team efficiency, communication, and overall office functionality.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
• Classification: Administrative Support Assistant / 1032 / 2
• The anticipated HIRING RANGE: $3680 - $3864 per month, dependent upon qualifications and experience. The salary range for this classification is: $3680 - $5417 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday.
• This is a Regular position with a one-year probationary period.
• This is not a telecommuting position; the employee is considered essential personnel and is expected to report to campus during closures.

General Information

• Applications received through July 16, 2025 will be considered in the initial review, and review of applications will continue until the position is filled.
• This position is sensitive as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
• Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy . Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.

Advertised: Jul 03 2025 Pacific Daylight Time
Applications close: