Public Information and Affairs Analyst

Job Description:

Public Information and Affairs Analyst

Description

CAREER DESCRIPTION

PUBLIC INFORMATION AND AFFAIRS ANALYST

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

OPEN TO THE PUBLIC

This recruitment will establish an open eligible list. The eligible list established through this recruitment will be used to fill current/future vacancies in different agencies within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.

DEADLINE TO APPLY

This recruitment will be open for a minimum of five (5) business days and will remain open until Thursday, July 17, 2025 at 11:59 PM (PST).

Qualified applicants are encouraged to apply immediately.

COUNTY OF ORANGE

The County of Orange is California's third most populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives.

REGISTRAR OF VOTERS

The County of Orange, Registrar of Voters , a nationally recognized and award-winning agency, is responsible for conducting elections, verifying petitions, and maintaining voter records in the County of Orange, the fifth largest voting jurisdiction in the United States with 1.9 million active registered voters. The department receives funding from the County's General Fund and periodic reimbursement from the federal government, the State of California, and local jurisdictions. The Registrar of Voters' staff includes 56 full-time employees and numerous extra-help employees who support various election-related positions representing the broad spectrum of Orange County's population. The department is responsible for all components of election management.

The Orange County Registrar of Voters prides itself on being a leader in the international and national elections community, working to continually innovate and create new and better ways to serve the public. The department values creativity, originality, initiative, and a strong dedication to customer service.

THE OPPORTUNITY

The primary job duties of the Public Information and Affairs Analyst include, but are not limited to:

• Managing social media accounts to provide real-time updates.
• Managing voter education, press releases, and the department's communications plan.
• Developing strategies to enhance public awareness of agency goals and collaborating with other departments.
• Provide timely information to stakeholders, research criteria, and support operational improvements, including marketing policies and performance management.
• Website management and updates.

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES

The ideal candidate will also demonstrate extensive knowledge, skill, and functional expertise in the following core competencies:

Communication Skills

• Interacting in a professional and courteous manner
• Establishing productive and professional relationships with customers
• Writing professional organizational documents including legislative bulletins, communications, white papers and other high-level work with competing deadlines.
• Promoting open communication, feedback, and collaboration across stakeholders and jurisdictions.
• Building consensus among diverse groups to achieve business goals.
• Presenting complex ideas clearly and persuasively, both orally and in writing.
• Communicating effectively with various levels of individuals within the organization.
• Ensuring timely, appropriate communication with internal and external stakeholders.
• Applying contemporary technical concepts and best practices to assignment.
• Consistently sharing technical knowledge to strengthen collaboration and relationships.

Managerial Skills

• Leading confidently by taking personal responsibility for decisions and actions.
• Aligning vision with County strategic goals and departmental objectives.
• Building effective working relationships with internal and external stakeholders.
• Demonstrating strong political savvy.
• Promoting flexibility by planning for the effects of organizational change.
• Initiating and displaying a willingness to adapt to obtain and sustain key business initiatives.
• Actively promoting teamwork by creating a culture and environment that supports individual and team empowerment.
• Demonstrating ability and commitment to leading employees to meet goals and objectives while identifying and cultivating their talents.
• Confronting conflict directly and objectively with a goal of resolution for all parties.
• Applying high ethical standards of behavior to work assignments, decision making and developing professional relationships or quality of work/deliverables.

Technical Knowledge

• Researching and analyzing state and federal legislation.
• Planning, prioritizing and managing time to effectively and consistently meet project deadlines.
• Analyzing budget proposals for potential impacts to County programs and resources.
• Conducting high-level program, policy, organizational, and legislative analysis.
• Applying professional expertise to deliver value, innovation, and new perspectives to the organization.
• Applying functional knowledge/skill to solve problems and reach sound solutions.
• Providing high quality, technically sound recommendations.
• Maintaining confidentiality and discretion when dealing with sensitive information and issues.
• Identifying and using resources to promptly and successfully complete projects and overcome challenges.
• Writing new content, creating new pages and functionality for website.
• Managing and updating website(s), ensuring information is current, accurate and user-friendly
• Monitoring, assessing, and reporting website’s performance and effectiveness, while creating new solutions to improve and enhance customer satisfaction.

Analytical Skills

• Making sound business decisions based on limited, complex, or contradicting information and relevant public service ethical principles.
• Integrating innovative ideas and approaches to problem solving.
• Gathering, analyzing, and applying information skillfully.
• Working effectively in group problem solving situations.
• Recognizing potential adverse consequences of actions and recommending alternative solutions.
• Incorporating educated risk management and mitigation strategies into planning.

MINIMUM QUALIFICATIONS

Click here to view the minimum qualifications for the Public Information and Affairs Analyst classification.

NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.).

RECRUITMENT PROCESS

Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After the screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the recruitment.

Application Screening

Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.

Structured Oral Interview | SOI (Weighted 100%)
Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job.

Based on the Department's needs, the selection procedure listed above may be modified.

All candidates will be notified of any changes in the selection procedure.

Eligible List

Once the application screening has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Veterans Employment Preference Policy (VEPP)

The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

ADDITIONAL INFORMATION

EMAIL NOTIFICATION:

Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at http://www.governmentjobs.com .

FREQUENTLY ASKED QUESTIONS:

Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact Emmanuel Tamayo at (714)834-4633 or at Emmanuel.Tamayo@ceo.oc.gov.

EEO INFORMATION

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:

• Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
  http://www.ocers.org/active-member-information .
• Paid Leave: Twelve holidays per year plus sick and vacation time
• Health & Dependent Care Reimbursement Accounts
• Dental Insurance: County pays 100% of employee and dependent premiums
• Paid Life Insurance: $100,000 life insurance policy
• Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
• Paid Short & Long Term Disability insurance programs
• 457 Defined Contribution Program

*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.

Click here for information about benefits offered to County of Orange employees.

Closing Date/Time: 7/17/2025 11:59 PM Pacific

Salary:

$92,372.80 - $127,961.60 Annually