Meter Data Technician

Job Description:

Meter Data Technician

Description

Meter Data Technician
at The City of Fort Worth
Water/WW

Pay Range: $19.47/hr. - $24.67

Job Posting Closing on: Monday, July 21, 2025

Workdays & Hours: Monday - Friday 7:am-4pm, Monday-Friday 9am-6pm

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

Do you have a keen eye for detail and a passion for data-driven problem solving? Join the Meter Services team within Fort Worth's Customer Care Division and play a key role in advancing the City's smart water technology.

As a Meter Data Technician, you will monitor, analyze, and validate water meter data collected through our Advanced Metering Infrastructure (AMI) systems. Your work will directly support meter accuracy, billing integrity, and customer satisfaction across the city. This is a chance to make a real operational impact while working with innovative tools and technology.

Why Join Us?

• Work with leading-edge smart water technologies in a growing, future-focused utility.
• Be part of a mission-driven team improving public service and operational accuracy.
• Enjoy a structured yet collaborative environment that values technical skills and innovation.
• Opportunities to grow your career through hands-on experience and cross-department collaboration.

Minimum Qualifications:

• Associate's degree with major course work in accounting, finance, business administration, engineering, or related fields.
• One (1) year of experience in AMI systems, meter data management or related fieldwork.

Preferred Qualifications:

• Experience with AMI systems, especially RNI and MDMS platforms.
• Familiarity with systems like AS400 billing, ArcGIS, CRM, Maximo, or other asset/work order management platforms.
• Strong background in QA/QC, meter read validation, and understanding meter reading cycles.
• Ability to read and interpret engineering drawings, site plans, and utility maps.
• Bilingual in English and Spanish is a plus!

The Meter Data Technician job responsibilities include:

• Monitor AMI reports to detect and respond to issues like tampering, communication failures, and zero-usage alarms.
• Analyze and validate automated meter readings for accuracy.
• Generate and track work orders for communication issues, billing request, and customer account investigations.
• Conduct audits of meter data and support asset verification in the billing system.
• Collaborate with field crews, billing teams, and water development staff to ensure accurate meter mapping and service records.
• Review GIS and utility maps to confirm the location of meter-related infrastructure.
• Track warranty and lifecycle data on meters and issue proactive replacement or meter investigation work orders.
• Participate in training new staff and supporting special projects involving meter data and customer analytics.

Apply Now! Come be part of something special in Fort Worth.

Working Conditions

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

Physical Demands

Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

Closing Date/Time: Monday, July 21, 2025

Salary:

$19.47/hr. - $24.67