DIVERSITY AND ECONOMIC OPPORTUNITY REPRESENTATIVE (LABOR)

Job Description:

DIVERSITY AND ECONOMIC OPPORTUNITY REPRESENTATIVE (LABOR)

Description

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Performs journey-level work to support Metro's Small Business, Certification, Outreach, Project Labor Agreement/ Construction Careers Policy (PLA/CCP), and Labor Compliance Programs. This position requires knowledge of Federal and State laws and regulations and guidelines pertinent to prevailing wage requirements in public works projects. The responsibilities will include monitoring, investigating, and reporting labor practices of contractors and subcontractors engaged in construction work to determine compliance with Metro policies, procedures, State and Federal labor laws and regulations.

Recruitment Timelines: Interviews are projected to be scheduled for the week of November 10, 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

Examples of Duties

• Monitors contracts for disadvantaged business enterprise (DBE), small business enterprise (SBE), and disabled veteran business enterprise (DVBE) and labor compliance
• Develops small business program participation goals for contracts to ensure compliance with regulations
• Conducts small business bid and proposal evaluations and prepares good faith effort determinations
• Gathers and reviews documents from applicants requesting certification and determines certification eligibility
• Audits and verifies information submitted by vendors, including desk audits and onsite interviews
• Organizes all team activities for internal and external presentations
• Investigates and researches data to resolve inconsistencies and responds to award protests and challenges
• Provides guidance and counseling to participants on contract compliance, labor compliance, certification, PLA/CCP and outreach requirements
• Monitors and/or prepares PLA/CCP reports and works with project contractors to correct any deficiencies identified
• Presents program information to contractors and subcontractors to facilitate compliance with workforce utilization goals
• Assists with the development and maintenance of the Southern California Cluster DBE database and Metro's internal small business database
• Researches and matches DBE, SBE, and DVBE firms to subcontracting opportunities
• Attends appeal hearings to respond to issues raised by the panel and allow due process to denied applicants
• Responds to constituent requests for information
• Assesses Prime Contractors final compliance with small business, PLA/CCP, and prevailing wage requirements, and conducts contract closeouts
• Conducts pre-bid and pre-construction conferences to educate and inform contractors and subcontractors of compliance requirements and enforcement
• Represents department at internal and external meetings to clarify and discuss issues related to contract compliance, labor compliance, certification, PLA/CCP or outreach programs
• Prepares and distributes reports, including contract compliance reviews, wage underpay evaluations, and certification status correspondence
• Maintains and updates outreach schedule of events
• Advises and counsels management and procurement staff on complaints received regarding goal attainment and wage payment
• Conducts internal and external training workshops to convey changes in regulations
• Responds to public inquiries about upcoming procurement contracting opportunities and provides information as needed
• Develop and distribute survey documents post event and coalesces results
• Organizes all logistics for events
• Participates in bid evaluations to ensure contractor compliance with prevailing wage requirements
• Monitors and audits contractor payroll to ensure compliance with labor wage requirements
• Conducts investigative activity to resolve open worker complaints and other identified prevailing wage violations
• Monitors and enforces apprenticeship requirements
• Provides guidance and assistance to new or entry-level employees

May be required to perform other related job duties

Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Public Administration or a related field

Experience

• One year of relevant experience implementing, or administering contract compliance, labor compliance, or outreach programs

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
• Perform Commercially Useful Function (CUF) reviews at job sites or office of small business, as required

Preferred Qualifications
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

• Experience monitoring compliance with California and Federal labor laws, including prevailing wage requirements for public works projects
• Experience conducting audits of contractors and subcontractors on construction sites, including interviewing workers to verify compliance with prevailing wage requirements
• Experience investigating, analyzing, and reporting on contractor labor practices to address and resolve worker wage complaints
• Experience verifying that contractors and subcontractors bidding on or performing public works projects are properly registered with the Department of Industrial Relations (DIR)

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of contract compliance, labor compliance, or outreach program administration
• Laws, regulations, and criteria pertaining to contract compliance, labor compliance, certification, project labor agreement/construction careers policy, or outreach program implementation, including Equal Employment Opportunity (EEO) and Affirmative Action
• Investigative and interview techniques
• Applicable business software applications

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Communicating effectively orally and in writing
• Interacting professionally with various levels of Metro employees and outside representatives
• Preparing comprehensive reports and correspondence
• Analyzing situations, identifying problems, and recommending solutions

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Compile and analyze complex data
• Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
• Represent Metro before the public
• Travel to offsite locations
• Read, write, speak, and understand English

Special Conditions

• This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
• The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
• Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
• This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk's Office, and/or reporting directly to the LACMTA Board of Directors
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required

(MP)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro locations:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Open: Monday through Friday, 8am-4pm
(Closed Sat & Sun)

Metro Talent Hub
8501 S. Evermont Place
Los Angeles, CA 90044
Open: Monday through Friday, 9am-5pm
(Closed Sat & Sun)

East Los Angeles Customer Center
4501 B Whittier Blvd
Los Angeles, CA 90022
Open: Tuesday through Saturday, 10am to 6pm
(Closed Sun & Mon)

Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
Los Angeles, CA 90010
Open: Monday through Friday, 10am-6pm
(Closed Sat & Sun)

Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Open: Monday through Friday, 6am to 6:30pm
(Closed Sat & Sun)

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

*Please refer to the applicable benefit type (Regular or Temporary)*

BENEFITS FOR REGULAR EMPLOYEES

Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.

We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

Medical/Dental/Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

Accidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

Holidays - 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
Years of Service Annual Accrual
Hire date - 5 years 20 days
Beginning of 6th - 10th year 25 days
Beginning of 11th - 15th year 30 days
Beginning of 16th + years 35 days

Pension Plan - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

BENEFITS FOR TEMPORARY EMPLOYEES

Temporary (Contingent) employees are eligible for the following benefits only:

• Kaiser medical insurance
• Public Pension Plan
• 457/401K Plan
• Flex Spending
• Paid Sick Time
• Fare Media
• Rideshare Subsidies
• Metro One Fitness membership

For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro’s Pension & Benefits website at benefits.metro.net

Closing Date/Time: 11/3/2025 5:00 PM Pacific

Salary:

$74,048.00 - $111,072.00 Annually