Coordinator, EOP and College Advising Services

California State University (CSU) Northridge 18111 Nordhoff Street, Northridge, CA 91330, USA

Location: 18111 Nordhoff Street, Northridge, CA 91330, USA
Categories: Public Health
Job Type:
Posted: Dec 10, 2025

Job Description:

Coordinator, EOP and College Advising Services

Description

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

Major Duties

Under general supervision, the Coordinator, EOP and College Advising Services supports a broad range of academic advisement and student success initiatives that strengthen the College of Humanities (COH) experience for both EOP (Educational Opportunity Program) and non-EOP students. The incumbent engages deeply in student outreach, holistic support services, transition monitoring, and collaborative programming that enhances retention and timely graduation. The Coordinator also contributes to first-year advisement planning, facilitates communication between college partners, and represents the Student Services Center (SSC)/EOP at key university events. Through proactive student engagement and consistent coordination with campus stakeholders, the role ensures students receive accurate guidance, meaningful support, and seamless access to resources.

Serves as a member of a team that delivers a wide range of services, including individual and group advisement to all new and continuing students in the COH, and provides specialized services to EOP students.
Coordinates activities related to monitoring EOP student transition and academic progress, including, but not limited to, follow-up with students and responses to faculty alerts.
Assists the Director of College Advising and Student Service Professional (SSP) IV with the coordination, planning, and implementation of the first-year advisement for all incoming first-time freshmen and transfers.
Represents the SSC/EOP satellite and COH at on and off-campus events, recruitment activities, and on university committees.
Performs other duties as assigned.

*NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/ke3sxc49ue1jkhkjww5wbslrx4ru6qkw

Qualifications

Equivalent to graduation from a four-year college or university in a related field. Upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job related, is preferred.
Equivalent of three years of progressively responsible professional student services work experience.
A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

Knowledge, Skills, & Abilities

Demonstrated ability to provide comprehensive academic advisement in both individual and group settings, including specialized support for EOP students. Strong skills in reviewing complex student cases, interpreting academic policies, and formulating sound recommendations that promote retention and timely graduation. Ability to accurately assess student needs, resolve issues, and ensure appropriate referrals to campus resources.
Ability to design and facilitate activities that monitor student transition and academic progress, including effective follow-up and responsiveness to faculty alerts. Skilled in maintaining detailed caseload records, documenting student interactions, and communicating clearly with diverse student populations. Strong organizational skills with the capacity to manage ongoing student support activities while adhering to University processes and requirements.
Strong ability to monitor EOP student transition and academic progress through consistent follow-up and timely responses to faculty alerts. Demonstrated skill in developing individualized student success plans for high-concern students. Ability to represent the college at EOP events and support participation in EOP admission and transitional programs. Skilled in providing accurate updates to ensure mandated services are delivered.
Ability to support coordination and implementation of first-year advisement for incoming freshmen and transfers, contributing to smooth and effective onboarding experiences. Skilled in assisting with oversight of the freshman advisement cycle, offering training and guidance to advising staff, and ensuring advisement accuracy and efficiency. Demonstrated capacity to identify needs and recommend improvements to first-year programming.

Pay, Benefits, & Work Schedule

The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
Classification: 3084 / Student Services Professional III / 1
The anticipated HIRING RATE is $5540 per month. The salary range for this classification is: $5540 - $7893 per month.
HOURS: Full Time; 40 hours per week; Monday through Friday. May include evenings and weekends.
This is a Regular position with a one-year probationary period.
The position is currently hybrid (4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs.

General Information

Applications received through December 23, 2025 will be considered in the initial review and review of applications will continue until the position is filled.
This position is sensitive as designated by the CSU.
A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy . Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

Major Duties

Under general supervision, the Coordinator, EOP and College Advising Services supports a broad range of academic advisement and student success initiatives that strengthen the College of Humanities (COH) experience for both EOP (Educational Opportunity Program) and non-EOP students. The incumbent engages deeply in student outreach, holistic support services, transition monitoring, and collaborative programming that enhances retention and timely graduation. The Coordinator also contributes to first-year advisement planning, facilitates communication between college partners, and represents the Student Services Center (SSC)/EOP at key university events. Through proactive student engagement and consistent coordination with campus stakeholders, the role ensures students receive accurate guidance, meaningful support, and seamless access to resources.

Serves as a member of a team that delivers a wide range of services, including individual and group advisement to all new and continuing students in the COH, and provides specialized services to EOP students.
Coordinates activities related to monitoring EOP student transition and academic progress, including, but not limited to, follow-up with students and responses to faculty alerts.
Assists the Director of College Advising and Student Service Professional (SSP) IV with the coordination, planning, and implementation of the first-year advisement for all incoming first-time freshmen and transfers.
Represents the SSC/EOP satellite and COH at on and off-campus events, recruitment activities, and on university committees.
Performs other duties as assigned.

Equivalent to graduation from a four-year college or university in a related field. Upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job related, is preferred.
Equivalent of three years of progressively responsible professional student services work experience.
A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

Knowledge, Skills, & Abilities

Demonstrated ability to provide comprehensive academic advisement in both individual and group settings, including specialized support for EOP students. Strong skills in reviewing complex student cases, interpreting academic policies, and formulating sound recommendations that promote retention and timely graduation. Ability to accurately assess student needs, resolve issues, and ensure appropriate referrals to campus resources.
Ability to design and facilitate activities that monitor student transition and academic progress, including effective follow-up and responsiveness to faculty alerts. Skilled in maintaining detailed caseload records, documenting student interactions, and communicating clearly with diverse student populations. Strong organizational skills with the capacity to manage ongoing student support activities while adhering to University processes and requirements.
Strong ability to monitor EOP student transition and academic progress through consistent follow-up and timely responses to faculty alerts. Demonstrated skill in developing individualized student success plans for high-concern students. Ability to represent the college at EOP events and support participation in EOP admission and transitional programs. Skilled in providing accurate updates to ensure mandated services are delivered.
Ability to support coordination and implementation of first-year advisement for incoming freshmen and transfers, contributing to smooth and effective onboarding experiences. Skilled in assisting with oversight of the freshman advisement cycle, offering training and guidance to advising staff, and ensuring advisement accuracy and efficiency. Demonstrated capacity to identify needs and recommend improvements to first-year programming.

Pay, Benefits, & Work Schedule

The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
Classification: 3084 / Student Services Professional III / 1
The anticipated HIRING RATE is $5540 per month. The salary range for this classification is: $5540 - $7893 per month.
HOURS: Full Time; 40 hours per week; Monday through Friday. May include evenings and weekends.
This is a Regular position with a one-year probationary period.
The position is currently hybrid (4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs.

General Information

Applications received through December 23, 2025 will be considered in the initial review and review of applications will continue until the position is filled.
This position is sensitive as designated by the CSU.
A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

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Coordinator, EOP and College Advising Services