Account Clerk II

Job Description:

Account Clerk II

Description

Job Characteristics

***OPEN & PROMOTIONAL JOB OPPORTUNITY***
Account Clerk II (Revenue & Treasury)

The City of Concord's Finance Department is currently seeking a customer-service oriented individual who enjoys working in a highly productive and fast-paced environment to fill one position in the Revenue & Treasury Division.


The Finance Department:
The City of Concord's Finance Department is committed to maintaining high quality accounting standards, to safeguarding City's assets, to providing financial information in a timely manner, and to providing positive customer service to both external and internal customers.

The Department consists of several functional operational areas including Accounting, Budget, Purchasing & Accounts Payable, Payroll, and Revenue & Treasury.

The Revenue & Treasury Division is responsible for:

• Administering the business license tax program and monitoring and enforcing collections of other revenue sources
• Managing the City's cash and investments to ensure cash requirements are met and return on invested funds is aligned with the City's investments policy
• Managing the City's debt portfolio to ensure adequate funds are available to make principal, interest, and other debt-related payments in a timely manner, as well as ensuring all continuing disclosure requirements

What you will be doing:
In this role, you will serve as the City’s primary cashier, responsible for accurately processing and recording payments received online, by mail, and at the customer counter. Your work will support the City’s revenue collection systems through daily reporting, preparing deposits, researching transactions, and ensuring payments are properly recorded and reconciled. You will assist customers with business license questions and renewal processing, monitor required Transient Occupancy Tax (TOT/TBID) filings and payments, and ensure timely follow-up on delinquencies. This position also provides support for billing functions, check distribution, website updates related to operational changes, and periodic cash-handling audits and training to City departments — helping ensure consistent, compliant, and customer-focused service across the City’s Revenue and Treasury operations.

We are looking for someone who:

• Demonstrates accuracy when handling payments, data entry, and financial records
• Provides excellent customer service with professionalism, patience, and follow-through
• Communicates clearly in person, over the phone, and in writing
• Possesses the ability to learn and navigate financial software, online payment platforms, and reporting tools
• Brings strong organizational skills and can manage multiple tasks in a fast-paced environment
• Is dependable, punctual, and maintains a high level of responsibility and confidentiality
• Investigates discrepancies with persistence and a solutions-focused mindset
• Can build collaborative working relationships with internal departments and outside customers
• Is comfortable enforcing policy in a clear, courteous, and consistent manner
• Demonstrates initiative and is willing to support related business license, billing, and cash handling functions as needed
• Embraces and personifies the City's Mission, Vision and Values .

What we offer:
The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following:

• Participation in CalPERS pension, tiered based on date of hire
• A variety of health care plans or a cash-in-lieu benefit of $200 monthly if waiving coverage
• City-paid dental insurance; employee-paid vision insurance
• Vacation accruals starting at 10 days per year, 12 days sick leave per year, and 11 paid holidays per year
• Generous tuition reimbursement program
• 457 deferred compensation plan
• Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs
• Life and disability insurance
• A wellness program that offers fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources

*Salary is negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found at www.cityofconcord.org .

SELECTION PROCESS
Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs .Qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to test.Candidates who successfully pass the exam will be placed on the eligible list and referred to the department for further consideration.
Credit and Conviction Histories
If you receive a conditional job offer, you will be subject to a credit check and fingerprint check. Your credit history will be used to further determine suitability in performing specific duties and responsibilities of the job for which you have received a conditional job offer. If a history of late payments, collections, or bankruptcy exists, you will be provided an opportunity to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a negative credit history does not automatically preclude you from a job with the City of Concord.

Your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord.


Helpful Tips When Applying:

• It is important to carefully read the complete job bulletin before submitting your application so you are aware of all requirements of both the position and the process.
• When preparing your application, consider reviewing the job announcement and classification specification so that you may emphasize work experience relevant to the position for which you are applying.
• Job duties should be an accurate reflection of the work you completed. Copying and pasting from your job description is not recommended as there may be duties listed that you did not perform.
• Answer all required supplemental questions completely and honestly. The information you put in the supplemental questionnaire must also be verified in your work history so if you say you have certain experience in the questionnaire, make sure we can see it listed in your job history as well so we know where you performed those functions and for how long.

Examples of duties include, but are not limited to

Prepares justifications and makes recommendations for the adjustment of journals or transfer of entries to make revenue or expenditure corrections.Searches records and provides factual data from information on file; assists in resolving discrepancies.Researches and solves a variety of problems related to assigned activity. Provides information and assistance to other City personnel and the general public regarding applicable departmental policies, rules and procedures. Interprets financial policy, providing recommendations, and solving financial problems of moderate complexity. Interprets computer reports related to assigned activities.Posts, computes, compare and file a variety of financial, accounting, payroll, and statistical information.Assists in compiling and typing expenditure and revenue reports.Provides relief and backup assistance as necessary.When assigned to the Accounts Payable section, duties will typically include, but are not limited to:
Processes vendors' invoices for payment, verifies entries, checks amounts and payment account numbers, calculates extensions and discounts, confirms authorizations and correct PBB account numbers; manually key each invoice into system with appropriate PBB account numbers for payment on proper due date; and coordinates with payroll and accounts payable IRS, FTB, wage attachments, loans and miscellaneous deductions.When assigned to the Payroll section, duties will typically include, but are not limited to:
Reviews payroll records submitted by departments to check and verify time card entries for hours worked, leave, overtime, and job cost coding, and inputs sensitive payroll related personal data into payroll data system; maintains files of authorized payroll deductions for employees; maintains account-ing records to reflect personnel transactions and position control such as charges in pay rates, classification or departmental assignment, new hires, and separations from payroll; tracks vacation and leave usage; conducts quarterly benefit audits and maintains and reconciles reports for retirement systems; and process wage-related data in response to subpoenas.When assigned to Treasury Management, duties will typically include, but are not limited to:
Obtains current interest rates from banks; compiles necessary information for determining funds available for investment purposes; records clerical investment transactions; balances bank accounts and assessment books; prepares deposit slips and makes deposits. Receives, issues receipts, and verifies monies paid to the City including sewer fees, tax and interest revenues, permits, and Pavilion, golf course, swimming and recreation fees; records and balances receipts, computes balances, and delinquencies. Coordinates with HR and payroll on retiree medical billings; updates medical invoices to reflect current premiums and co-payments. Processes City claims for property damage; calculates and bills witness fees for police officer subpoenaed appearances; participates in preparation of supporting documentation for small claims actions. Processes rent billings and maintain records for City owned properties; balances daily cash; maintains revolving fund and issues checks against it; prepares bank deposits.Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective, and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City.
To view the full class specification for the position of Account Clerk II, please visit www.governmentjobs.com/careers/concord/classspecs .

Qualifications

Knowledge and Abilities
Working knowledge of modern financial record-keeping, procedures, methods, and terminology pertinent to municipal accounting office functions; general clerical filing, indexing, and cross-referencing methods and procedures.

Ability to learn the policies and procedures pertaining to the work, including the use and requirements of computerized reports; to learn governmental accounting procedures such as budgeting and encumbrance of expenditure accounts; to learn and use expenditure and revenue coding procedures; to understand and reconcile payroll records; to balance and reconcile accounts; to perform machine calculations with speed and accuracy; to do both complex and routine clerical work; to understand and carry out oral and written instructions; and to establish and maintain cooperative relationships with those encountered in the course of work.

Education/Experience

Education: Completion of the twelfth grade or the equivalent, preferably supplemented by clerical accounting training courses.

Experience: Two years of bookkeeping or statistical record-keeping experience.

Other

A California Driver License and a satisfactory driving record are conditions of initial and continued employment.
EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671- 3308 or hrdept@cityofconcord.org prior to the final filing date.

The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees.

For a complete overview, click here .
Below is a brief listing of what the City offers:

• Dental & Vision Insurance
• Employee Assistance Program
• Health Insurance
• Holidays
• Life Insurance
• Pre-tax Savings Benefits
• Retiree Medical (3 levels based on date of hire)
• Retirement Program
• Short-term Disability*and Long-term Disability
• Social Security/Medicare
• Vacation & Sick Leave

*Not available for sworn personnel.

Closing Date/Time: 12/28/2025 11:59 PM Pacific

Salary:

$61,276.80 - $78,208.00 Annually