Administration Manager

Job Description:

Administration Manager

Description

POSITION OVERVIEW

Applications Accepted/Considered from: All Persons Interested

PN 37726

Division: Compliance and Grant Administration
Section: Loan Servicing and Uniform Relocation Act
Reporting Location: 2100 Travis, Houston, TX 77002
Workdays & Hours: 8 am - 5 pm, Monday - Friday*
* Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

The City of Houston’s Housing and Community Development Department (HCDD) seeks to create a city in which every resident has an affordable home in a community where they can thrive. Partnering with non-profit, governmental, and local entities, HCDD strives to strengthen Houston’s neighborhoods and provide true housing choice.

To achieve this vision, HCDD seeks an Administration Manager to join its team. The person in this role leads the Single-family Loan Servicing (SFLS) daily operations. The individual provides training and guidance to various divisions and other city departments. The role will direct, develop, implement, and manage the SFLS's portfolio.

Candidates must be self-motivated, possess high accountability, exceptional communication skills, strong organizational and interpersonal skills, and advanced level with MS Office applications.

Key Responsibilities

• Supervise employees at the section-level.
  
• Trains, and evaluates employees.
  
• Create policies and standard operational procedures.
  
• Develop productivity goals and monitor productivity reporting.
  
• Provides solution to complex loan servicing activities.
  
• Interprets at an advanced-level HUD-programmatic recapture requirement.
  
• Provides strategic solutions.
  
• Integrates technology to streamline processes.
  
• Represents the teams during meetings.
  
• Communicate the goals of upper management to front-line direct and in-direct reports and ensure those goals are met.
  
• Quantifies and evaluates various reports.
  
• Interfaces with departments and outside agencies or firms.
  

Essential Attributes

• Critical Thinker: Displays well developed analytical, critical thinking, and problem-solving skills.
• High-Performing: Able to manage a heavy and diverse workload and anticipate and remove obstacles that slow down or prevent timely production of deliverables.
• Negotiation: Advocates for employees, negotiates solutions, and allows others to voice their opinions.
• Driven: Exhibits initiative and a willingness to take ownership of assignments and go the extra mile.
  
• Results Oriented: Uses confidence, subject matter expertise, and focus to exceed expectations in successfully completing assigned tasks.
  

This is a grant funded position subject to cancellation when funds are depleted and/or contract period ends.

WORKING CONDITIONS
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.

MINIMUM REQUIREMENTS

MINIMUM EDUCATIONAL REQUIREMENTS
Requires a Bachelor's degree in Business Administration, Accounting, Political Science, Psychology or a closely related field.

MINIMUM EXPERIENCE REQUIREMENTS
Six years of pertinent, progressive professional experience in personnel, administration, accounting or a closely related field are required.

A Master's degree in Business Administration, Public Administration or a field closely related to the work being performed may be substituted for two years of experience.

Directly related professional experience may be substituted for the education requirement on a year-for-year basis.

MINIMUM LICENSE REQUIREMENTS
None.

PREFERENCES

• Supervisory experience
• Experience related to federal, state or local grants

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6**

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED
Department may administer skills assessment relevant to job description.

SAFETY IMPACT POSITION No
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade 26

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: http://www.www.houstontx.gov

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832.394.6200 .

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Equal Employment Opportunity:
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

If you need special services or accommodations, please call 832.393.6090 ; TTY 7-1-1.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 12/23/2025 11:59 PM Central