Support Service Worker II - Public Health, Healthy Families Marin Home Visiting Unit

Job Description:

Support Service Worker II - Public Health, Healthy Families Marin Home Visiting Unit

Description

ABOUT US

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture on the Department of Human Resources website . Read on to find out more about this opportunity.

DEPARTMENT OF HEALTH & HUMAN SERVICES
At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.

ABOUT THE POSITION

The Support Service Worker II reports to a Public Health Unit Supervisor and is part of the Healthy Families Marin Home Visiting Unit within the Division of Public Health in the Health and Human Services Department at the County of Marin.

Healthy Families Marin partners with prenatal individuals, new parents, families, and children from birth to age five to strengthen the parent-child relationship and promote healthy child development. This position is assigned to provide home visiting services and requires regular in-person, on-site work, including conducting visits in families’ homes.

Under general supervision, the Support Service Worker II (Home Visitor Assignment) performs duties to support families through relationship-based home visiting using the Healthy Families America (HFA) Best Practice Standards. The home visitor builds and sustains trusting relationships with families, engages them in goal setting, and provides education, information, referrals, and service coordination to support family well-being and child development.

The Support Service Worker II conducts strength-based home visits informed by parent-child observations and standardized developmental screenings, assists families in understanding typical child growth and development, and supports parents in identifying goals and next steps. The position coordinates services with community partners and public benefit programs, acts as a liaison between families and service providers, and supports families in accessing preventive health care and community resources.

This role is also responsible for maintaining accurate, detailed, and timely documentation in accordance with program and County requirements, including case notes, assessments, and reports. The Support Service Worker II works collaboratively with a multidisciplinary team, participates in reflective supervision, and contributes to outreach and recruitment efforts to engage families in services.

There is currently one (1) regular, full-time Support Service Worker II vacancy in the Healthy Families Marin Home Visiting Unit.

ABOUT YOU

OUR HIGHLY QUALIFIED CANDIDATE
Our highly qualified candidate has at least one (1) year of evidence-based home visiting experience and/or early childhood education experience (ages 0-5 years old) in one of the following roles: teacher, educator, family childcare provider, etc. They have a strong foundation in early childhood development, family-centered practice, and relationship-based service delivery. They are skilled at building trust with families from diverse cultural, economic, and social backgrounds and approach their work with warmth, respect, and cultural humility.

The highly qualified candidate is organized and detail-oriented, with the ability to maintain accurate, timely documentation in computerized databases and consistently arrange and sustain home visiting appointments. They are comfortable conducting home visits, gathering and documenting observations, administering standardized screening tools, and using program guidance and supervision to inform visit planning and follow-up.

They communicate clearly and effectively, both verbally and in writing, and are able to collaborate with families, colleagues, and community partners to coordinate services and connect families to appropriate resources, including Medi-Cal, WIC, CalFresh, and other community-based supports. Experience navigating county systems and community resources is highly desirable.

The highly qualified candidate values reflective practice and professional growth, responds well to constructive feedback, and actively engages in reflective supervision to strengthen skills, maintain professional boundaries, and support high-quality services. They are a dependable team member who takes initiative, manages competing priorities effectively, and contributes positively to a multidisciplinary team environment.

QUALIFICATIONS
Knowledge of:

• The ethnic, economic, and social factors affecting residents and special populations of the community or clients served by Health and Human Services programs.
• Major community resources including social, employment and health services.
• Ethnic, economic and social barriers which inhibit residents from seeking and receiving services and methods of overcoming or lowering service providing barriers.
• Acceptable household management and personal care standards such as basic nutrition, economical meal planning, money management and budgeting and personal health and hygiene standards, methods and practices.
• Normal health needs of infants, children, adolescents, adults, and aged persons.
• Signs and symptoms requiring medical assistance.
• Interviewing and information gathering techniques.
• Computer applications related to the work.
• Standard office practices and procedures, including filing and the operation of standard office equipment.

Ability to:

• Evaluate client needs through interviewing and observation.
• Perform a variety of paraprofessional support work.
• Resolve conflicts between clients and providers.
• Recognize specific indications of need for various services and developing service delivery plans.
• Maintain accurate records and files.
• Make accurate complex arithmetic calculations.
• Prepare reports related to the work performed.
• Establish and maintain effective working relationships with clients, children, representatives of the community served, employees of County departments, other agencies and the public.

MINIMUM QUALIFICATIONS
Three years of experience in a health, social service or community organization that demonstrates possession of the stated knowledge and abilities plus successful completion of twelve (12) semester units of education in health science, behavioral science and/or social welfare from a recognized college or equivalent. One additional year of experience may substitute for the educational requirement. College-level education in a field as listed above may be substituted for the experience on a year-for-year basis to a maximum of two years.

IMPORTANT INFORMATION

For any questions concerning this position announcement, please contact at Sarah Githens at [email protected] .

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.

Live Scan ( Special Requirements ): Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice Live Scan background check prior to appointment.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095.

PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.

COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .

Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.

Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.

Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.

IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.

Retiree Medical : The County provides access to group health plan coverage to eligible retirees.

For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.

*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.

Closing Date/Time: 4/3/2026 11:59 PM Pacific

Salary:

$69,492.80 - $83,657.60 Annually